How to Set Up SMS Cart Recovery in 3 Minutes

Ready to recover lost sales? Here's how to set up SMS cart recovery for your Shopify store in just three minutes using Bombocart:

1. Connect Your Shopify Store: Link your store to Bombocart for access to checkout data.
2. Customize SMS Templates: Use pre-made texts or create personalized messages with placeholders for customer names, discounts, and cart links.
3. Enable Cart Recovery Alerts: Automatically detect and message customers who abandon their carts.
4. Run a Test: Place a test order, abandon it, and confirm the SMS works as expected.

Key Features of Bombocart:

• Dedicated US Phone Number: Ensures 99% message deliverability.
• Pay-Per-SMS Pricing: $0.15 per message, starting at $14.99 for 100 credits.
• Pre-Made Templates: Quick setup with customizable messages.
• One-Click Checkout Links: Simplifies the purchase process.
• Automatic Discounts: Incentivizes customers to complete their purchase.
• Analytics Dashboard: Track delivery, click-through, and recovery rates.

Why SMS Works:

• 98% Open Rate: Most messages are read within minutes.
• Timing Matters: Send messages 50 minutes, 8 hours, and 23 hours after cart abandonment for the best results.
• US Compliance: Includes opt-in consent, clear identification, and opt-out options.

Set up SMS recovery today to turn abandoned carts into sales and track performance with Bombocart's analytics tools.

Before You Start

What You'll Need

Make sure you have the following ready:

• An active Shopify store
• A Bombocart account
• A payment method for SMS credits (Starter plan: $14.99 for 100 credits)

What Bombocart Offers

Bombocart is equipped with features designed to make SMS cart recovery simple and effective:

• A dedicated US phone number for nearly perfect deliverability (99%)
• Pay-per-SMS pricing at $0.15 per message, with no monthly subscription fees
• Pre-made recovery templates to get started quickly
• One-click checkout links to simplify the buying process
• Automatic discount code generation
• Built-in US SMS compliance and a real-time analytics dashboard to track results

The free plan even includes 25 SMS credits - just enough to test the waters with your first recovery campaigns.

Once you've got these tools and access sorted, you're all set to dive into Bombocart's quick 3-minute SMS recovery setup. Let's get started!

How to Setup TxtCart in Shopify for TCPA Compliant SMS ...

3-Minute Setup Guide

Follow these four steps to get started:

1. Connect Your Shopify Store

In the Bombocart dashboard, click Connect Store and give Bombocart permission to access your Shopify checkout data.

2. Edit SMS Templates

Navigate to Templates and customize your recovery message. Use US formats for currency (like $10) and dates. Add placeholders for details like the customer's name, your store name, the discount code, and the cart link. Make sure to include a clear call to action.

Here's an example:

Hi {customer_name}, you left items in your cart at {store_name}. Complete your purchase now and save $10 with code {discount_code}: {cart_link}

3. Turn On Cart Recovery Alerts

Go to Settings > Cart Recovery and enable abandoned-cart detection. Bombocart will automatically send SMS messages when a cart is left behind.

4. Run a Test

Place a test order and abandon it. Check that you receive the SMS with the correct link and discount details.

Make Your SMS Recovery More Effective

Now that SMS recovery is up and running, it's time to fine-tune your approach to recover more abandoned carts.

Write Better SMS Messages

With SMS boasting a 98% open rate^[2], every message needs to pack a punch. Keep it short, clear, and engaging by focusing on these elements:

• Personalization: Use the customer's name and mention the specific item left in their cart. Example:
  "Hi {first_name}, your {product} is still waiting!"
• Clear incentive: Highlight a benefit, like discounts or savings. Example: "Save $25 today!"
• Urgency: Create a sense of immediacy with limited-time offers or low-stock alerts.
• Mobile-friendly link: Always include a direct link to the customer's cart.

Here's a simple template you can use:

{Name}, your cart at {store} misses you! Complete your purchase now and save {discount}. Tap to checkout: {link} Reply STOP to opt out

Best Times to Send Messages

Timing plays a huge role in cart recovery success. A well-timed sequence of three messages can significantly improve your ROI^[3]:

1. First message: Send 50 minutes after the cart is abandoned (42% ROI).
2. Second message: Follow up 8 hours later (23% ROI).
3. Final reminder: Send 23 hours after abandonment (15.8% ROI).

US SMS Marketing Rules

Sticking to U.S. SMS regulations is essential for compliance and ensuring your messages are delivered. Here are the key rules:

"The most successful abandoned cart SMS campaigns are timely, personal, and compelling." – Textline.com^[2]

Bombocart provides your store with a dedicated phone number, improving both deliverability and customer engagement.

Track and Improve Results

Once your SMS recovery campaign is up and running, it's time to track its performance and make adjustments to improve outcomes.

Using Bombocart Analytics

Bombocart's dashboard provides key metrics to monitor, including:

• Delivery Rate: Check how many messages are successfully delivered.
• Click-Through Rate: See how often recipients click on your links.
• Recovery Rate: Measure the percentage of abandoned carts converted into purchases.
• ROI: Evaluate the return on your investment for the campaign.

Update Your Approach

Use the insights from your analytics to refine your campaigns. Focus on:

• Message content: Determine which product descriptions or offers attract the most clicks.
• Timing: Test different days and times to see when recovery rates are highest.
• Customer segmentation: Compare responses from first-time buyers versus repeat customers.

For metrics that aren't meeting expectations, try these adjustments:

• Test different offers to see which ones encourage the most clicks.
• Change the timing of your messages to align with peak engagement periods.
• Offer bigger incentives for high-value carts to boost conversions.
• Add a sense of urgency or scarcity to your message copy to encourage quicker action.

Compare Campaign Results

Experiment with variations in your campaigns to find what works best. Test factors like:

• Message length: Short and direct versus more detailed messages.
• Discount type: A percentage off versus a fixed dollar amount.
• Send time: For example, compare sending messages 30 minutes after cart abandonment versus waiting an hour.

Conclusion

In just three minutes, Bombocart SMS recovery helps recover lost sales with timely, personalized messages. For example, a "Friday Flash Sale" campaign achieved an impressive 313× ROI^[1].

SMS marketing doesn't stop at quick wins. Its real power lies in sending targeted messages and offering automatic discounts that turn abandoned carts into completed purchases. After the initial setup, keep improving by analyzing performance, testing different messages, and fine-tuning templates to create an effective recovery system.

Pair a fast setup with continuous improvements to unlock your store's full sales potential. Get started with your three-minute setup today.